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Warranty and Service Plans: Are They Worth the Additional Cost?

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Buyers often face a common dilemma when purchasing a new air conditioning (AC) unit: Should they invest in an extended warranty or service plan? These plans promise added protection but also come at an additional cost. Understanding their value requires weighing the benefits, potential risks, and cost-effectiveness.


Understanding Manufacturer Warranties

Most AC units come with a manufacturer’s warranty, which typically covers defects in materials or workmanship. Standard warranties generally include coverage for parts, the compressor, and sometimes limited labor. The parts warranty usually lasts five to ten years, ensuring that specific components are replaced if they fail due to a defect.

The compressor, the heart of the system, often has a separate, longer warranty that can extend up to ten years or even a lifetime. However, the labor coverage is limited or not included, meaning homeowners may still be responsible for service costs.

These warranties are valuable but don’t cover wear and tear, maintenance, or damage caused by improper installation. This is where extended warranties and service plans come into play.


What Do Extended Warranties and Service Plans Cover?

Extended warranties and service plans offer additional protection beyond the standard manufacturer’s warranty, but their coverage varies. While extended warranties typically focus on repairs and replacement parts, service plans emphasize preventative maintenance. Understanding what each plan includes can help homeowners decide whether the extra cost is worthwhile.

Extended Warranties

Extended warranties go beyond the manufacturer’s standard coverage and may include extended protection for parts and labor. Some plans extend coverage for up to fifteen years, offering financial relief from expensive repairs that arise after the manufacturer’s warranty expires. Extended warranties also provide additional service benefits, such as priority repair scheduling.

However, extended warranties often come with limitations. Routine maintenance, damage from improper use, and repairs performed by unauthorized technicians may not be covered.

Service Plans

Service plans are preventative maintenance agreements, covering routine inspections, tune-ups, and minor repairs. Many plans offer annual or biannual check-ups to ensure the system remains efficient, and discounts on repairs and priority service in case of a breakdown. Some manufacturers also require regular maintenance to keep their warranty valid, making service plans a helpful way to ensure compliance.


Warranty and Service Plans: Are They Worth the Cost?

Extended warranties and service plans can benefit homeowners who plan to keep their AC unit for more than ten years. Expensive or high-end systems may also justify additional coverage due to the higher cost of repairs. 

Similarly, if the AC is used heavily, particularly in hot climates, the increased wear and tear may lead to more frequent breakdowns, making an extended warranty a good investment. Service plans provide peace of mind by reducing the risk of unexpected repair costs and ensuring that the system remains in peak condition.

It’s also worth noting that if the manufacturer’s warranty already provides solid coverage for ten years, paying extra for an extended warranty may not be worth it. Some homeowners’ insurance policies or home warranty plans may also cover AC repairs, reducing the need for additional protection. For those diligent about maintenance, costly breakdowns may be less likely, making a service plan unnecessary.


Final Verdict: Should You Buy an Extended Warranty or Service Plan?

The decision ultimately depends on budget, risk tolerance, and usage habits. Service plans are often a good investment for preventative maintenance and ensuring warranty compliance. Extended warranties may be worthwhile if they include parts and labor coverage and extend beyond the manufacturer’s warranty.

So before purchasing, it’s essential to check what’s included in the manufacturer’s warranty, compare the cost of potential repairs against the price of the plan, and read the fine print for exclusions and conditions. Setting aside a repair fund may be a viable alternative to purchasing an extended warranty.

By carefully evaluating these factors, homeowners can decide whether extended warranties or service plans are worth the additional cost for their AC unit.

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JP Reyes

JP has been in the aircon industry for almost as long as he has been alive. As a child JP would help his tatay fix aircon units at their junk shop in Cavite. After graduating UP in the early 2000's, JP then started his own Aircon servicing business and within 5 years had 10 shops in 8 different cities. Fast forward to today and JP brings all his experience and expertise online to give readers trustworthy advice and reviews about Air-conditioning buying, servicing, cleaning and repair in the Philippines.

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